How It Works

The Process Is Easy!

1

Provide your vehicle year/make/model, location, and symptoms (e.g., slow crank, clicking, dim lights, warning indicators).

2

On-Site Diagnosis

A technician tests the battery, starter, and charging system, then explains the results and recommended options.

3

Replacement (If Required)

We install the correct battery, preserve vehicle memory as needed, complete final system checks, and provide warranty documentation.

24/7 Emergency Roadside Service Available

Why Ottawa Drivers Choose SMC

No shop wait times. Our mobile technicians arrive at your location with the tools and batteries needed to solve the problem on site.

CAA logo featuring red letters inside a blue oval on a transparent background.

Frequently Asked Questions

Here are answers to common questions about our mobile battery service in Ottawa—covering diagnostics, appointment timing, pricing, access in tight spaces, warranties, and safe recycling.

If you don’t see your question, contact us for a quick, specific answer.

Yes. We test the battery, starter, and charging system first and share the results before recommending any replacement.

Most appointments are completed in one visit—diagnostics, installation (if needed), and final checks.

Ottawa and surrounding communities, including Kanata, Nepean, Barrhaven, Orleans, Stittsville, and more.

Often, yes. Please provide access details (height clearance, unit/level, gate codes) when booking.

Properly spec’d battery, terminal cleaning and securement, anti-corrosion treatment, system voltage check, removal and recycling of the old battery, and warranty documentation.

A range of high-quality batteries matched to your vehicle’s specifications and Ottawa’s climate, including appropriate cold-cranking amps.

You’ll receive an upfront quote that includes testing, delivery, installation, and recycling—no hidden fees.

All replacements include warranty coverage. We register the warranty and provide simple instructions for support.

Yes. We support personal vehicles and offer priority scheduling and consolidated invoicing for fleets and commercial accounts.

Major credit/debit cards and approved commercial account billing. Receipts are provided electronically.

Our Happy Customers

Signs You May Need a

New Car Battery

  • Engine cranks slowly or just clicks when you turn the key/push start
  • Headlights dim at idle, electronics cut out, or warning battery light appears
  • You needed a boost recently and it’s happening again
  • Strong sulfur/“rotten egg” smell or visible corrosion on terminals

Service Area — Ottawa & Nearby

Ottawa, Orléans, Gloucester, Vanier, Nepean, Barrhaven, Kanata, Stittsville, Greely, Manotick, Carp, Cumberland, Rockcliffe Park, plus additional surrounding communities. If you’re just outside the city, ask—we often can help.

SMC Towing Group Ford pickup truck with CAA branding parked outdoors on a sunny day.
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